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FAQ

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FAQ
How to contact your after-sale service division?
You can contact us through phone, email, WeChat, WhatsApp, or Skype. If you need live communication or support, you can call us. It will be more efficient because...
Does Hommy have forwarder?
Hommy Enterprise(Xinhui) Co.,Ltdhas partnered with forwarders who will be happy to review your online needs and assess how they can benefit your business. We have...
How can I track my cheap ice cream machine for sale ?
Hommy Enterprise(Xinhui) Co.,Ltdprovides tracking numbers for all shipments. This will allow you to track their location. If you have not received the tracking number by then...
What port of loading available for tabletop ice cream machine ?
In general, if customers have no special requirements, we choose the international ports which are near to our factory, which has been proved to save a lot of time...
Can our logo or company name be printed on cheap soft serve ice cream machine ?
Custom service is available for soft serve ice cream machine . Any specific requirements can be made to the salesperson. Factory visit is welcomed. This may help...
May Hommy offer warehousing services?
We provide warehousing services according to customer requirements. Customers are very satisfied with our flexibility on warehousing services.Hommy Enterprise(Xinhui) Co...
How about Hommy shipping services?
With years of development, Hommy Enterprise(Xinhui) Co.,Ltdhas become an expert in offering customers a reliable shipping service. Our shipping service starts from...
What are Hommy shipping modes?
Hommy Enterprise(Xinhui) Co.,Ltdcan ship by any method based on the time constraints and cost considerations of your individual project. For international destinations shipping...
Are there services after soft ice cream machine installation?
To extend the quality of each soft ice cream machine order, Hommy Enterprise(Xinhui) Co.,Ltdis always in touch with the executed projects to solve any question you may meet...
What services are offered for soft ice cream mixer ?
Hommy Enterprise(Xinhui) Co.,Ltd's service is not limited to providing soft ice cream mixer . We also provide a package of customer service upon request. One of...
Are we informed about soft serve ice cream machine weight and volume after shipment?
Yes, Hommy Enterprise(Xinhui) Co.,Ltdwill inform customers of the exact weight and volume of soft serve ice cream machine after delivery. We will follow up the whole...
How long is delivery time of frozen yogurt machine sale ?
Delivery times vary by project. Contact us to find out how we can help to meet your required delivery schedule. Hommy Enterprise(Xinhui) Co.,Ltdcan provide better...
Where can I follow my commercial self serve frozen yogurt machine order status?
Working with Hommy Enterprise(Xinhui) Co.,Ltd, you can get to know the order status of commercial self serve frozen yogurt machine in many ways. One of the most...
Is installation service provided for soft ice cream maker ?
In addition to providing customers with soft ice cream maker and alternatives, Hommy Enterprise(Xinhui) Co.,Ltdalso extends the offerings to installation services...
How about soft serve machines after-sales service?
Believing that after-sales service plays a pivotal role in strengthening the bond between the company and customers, Hommy Enterprise(Xinhui) Co.,Ltdtries our level...
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