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FAQ

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FAQ
Does Hommy provide OEM service?
OEM is short for original equipment manufacturer, which refers specifically to the act of a company branding a product to its own name and offering its own warranty...
How about the OEM service flow?
Hommy Enterprise(Xinhui) Co.,Ltdis dedicated to supplying quality products to clients through OEM services. Understanding your needs means we can tune in, reflect on remarks...
How to extend soft serve frozen yogurt machine warranty?
Here at Hommy Enterprise(Xinhui) Co.,Ltd, the warranty service may be extended through extended warranty plans purchased from the retailers or us. Based on the practical...
Can frozen yogurt ice cream machine be customized?
Custom service is always available in Hommy Enterprise(Xinhui) Co.,Ltd. In regard to the customization of frozen yogurt ice cream machine , designers or technicians...
Can commercial frozen yogurt machine for sale be made by any shape, size, color, spec. or material?
Hommy Enterprise(Xinhui) Co.,Ltdcan customize commercial frozen yogurt machine to satisfy your needs. Please be sure about the exact specification of the customized...
Is ice cream maker machine for sale tested before shipment?
Pre-shipment review (PSI) is just one of many excellent control evaluations conducted by Hommy Enterprise(Xinhui) Co.,Ltd. This review is based on regular QC testing...
How to pay for commercial frozen yogurt machine ?
Hommy Enterprise(Xinhui) Co.,Ltdoffers several different payment methods. Consult the customer service department to find the easiest payment method. Our company...
Does frozen yogurt machine for sale have warranty period?
Hommy Enterprise(Xinhui) Co.,Ltdexpects you are happy with the buy. If your product requires repair during the guarantee period, please phone us. Your satisfaction...
How long is the warranty period of frozen yogurt machine price ?
For longer and more solid partner cooperation relationship, Hommy Enterprise(Xinhui) Co.,Ltdprovides long enough warranty period for frozen yogurt machine price ...
Where to get help if commercial ice cream making machine gets problem during the use?
We are convinced of the quality of commercial ice cream making machine . However, we welcome customers to forward questions, which will help us to do better in the future...
Can we arrange the professional ice cream maker machine shipment by ourselves or by our agent?
At Hommy Enterprise(Xinhui) Co.,Ltd, we support the idea of customers arranging the professional ice cream maker machine shipment by yourselves or by your assigned agents...
What kind of packing is provided for ice cream machine manufacturers ?
Hommy Enterprise(Xinhui) Co.,Ltdwill assess customers' requirements and choose the right packing methods. We know the right packing will bring benefits to both ourselves...
What to do if ice cream machine supplier is damaged during shipping?
Hommy Enterprise(Xinhui) Co.,Ltddoes our best to protect the pieces against breakage, but no guarantees can be made. If you see any damage, please make note of it...
What to do if it is incomplete ice cream machine company delivery?
If the quantity of ice cream machine company is not correct as you need, please contact us as soon as possible. When you receive the goods, we suggest that you inspect...
What should I do once I receive ice cream machine price list imperfections?
We guarantee you that ice cream machine price list get severe QC evaluation prior to sending. However, if the last thing we anticipate occurred, we'll either refund...
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